Though the COVID-19 pandemic is far from over, there are promising signs that the worst may be behind us. Fear over the virus is gradually easing its grip on American public affairs, and NRC Health’s surveys have detected new notes of optimism in consumer sentiment.

The situation remains delicate, however. As health systems begin to resume normal services, they may benefit from examining consumers’ concerns and adjusting their approach to meet them.

To that end, a few of NRC Health’s most pertinent findings are outlined here.