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Customer conversation: A look at Community Insights with Children’s Healthcare of Atlanta

Leaning into the voice of communities has never been more necessary than today. Children’s Healthcare of Atlanta has been using the NRC Health Community Insights solution to do just that. They have been able to develop and harness the power of a large collective of patients and families to support their mission.

In this session you’ll hear how CHOA has maximized the voice of their patient community to drive relevant change and service delivery to their patients and families. Join Sam Hosokawa, Vice President of Family Experience, Shobha Iyer, Director of Family Experience, and Christa Peters, Collaboratives Director with NRC Health, to discuss the successes CHOA has had connecting with their community.