Ophelia Byers has an uncanny ability to see beyond the noise of healthcare to see what is stirring us up as people. Ophelia studies the impact of stress, racism, and the hardships we face on the human side of healthcare. With careful ordering of the words, she emphasizes “life-work balance,” and provides unique insight into how we can solve some of our biggest workforce issues by focusing on who we are and why we matter. And, how we might just be getting empathy completely wrong.

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