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The latest news from NRC Health: October 5, 2023

Highlights from our October 5, 2023 email newsletter.

October nSight: The great brand blur

Unified COVID messaging coupled with many hospitals’ and health systems’ struggles to reach consensus on their differentiators has left healthcare brands facing an invisible and intimidating force: homogenization.
See how you can sharpen your brand in the year to come →

Lessons from Brandon Jones, Patient Experience Warrior

Discover the difference between data-driven and data-guided, proof of healthcare heroes, real ways to integrate compassion, and what it means to be a patient experience warrior.

Metrics that drive success and strategies for Human Understanding

Hear from Ryan Younger, Vice President of Marketing at Virtua Health, and June Captain, AVP of Customer Strategy at NRC Health, to see how marketing, storytelling, and language play crucial roles in shaping the patient experience.

PX champs, best practices, and compliments—highlights from Q3

Check out snapshots of some of our best content from Q3 highlighting how we put Human Understanding into practice.

CAHPS Insider highlights important CMS updates

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.