Kent Sona is dialed into the minds and hearts of patients, and the larger plight of consumers, which is remarkable given how embedded he is in the world of Healthcare IT. For all the power it wields, technology and its leaders can sometimes settle into an island in healthcare. IT can be seen as its own kingdom of complication. Yet, when tech minds are connected to the patient experience, great things can happen. Listen as Kent talks “extreme ownership,” how tech can boost the patient experience, and why Little House on the Prairie provides a sneaky smart vision for healthcare’s preferred future.

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