Why do some apple pies taste better than others? It’s all about people and process. Jorge Torres is a mechanical and electrical engineer who has studied systems of business across the globe, including airlines where he advised the biggest merger the industry had ever seen. Drawn to healthcare’s potential and complexity, Jorge lays out his vision for the “5th Revolution” of healthcare. Jorge zooms into the details that help great organizations overcome incredible challenges and zooms out to the big ideas that will restore healthcare to its initial purpose: human relationships, not de-humanized transactions. Find Jorge’s full profile at linkedin.com/in/jorgeismaeltorres and contact him at jorge@jitcxm.com for more information.