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The Governance Institute was hosted in Times Square by Nasdaq

Leadership

The Governance Institute celebrates the organization's recent brand refresh and deep commitment to helping its members build stronger leadership and healthier communities. → May 15, 2024

Be a mirror: Elevate experience and transform healthcare interactions

Pediatric

Healthcare leaders who understand that people need to feel validated, supported, and loved will have more meaningful healthcare interactions. → May 15, 2024

Hospitality meets healthcare: Elevating patient experiences

This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health. → May 14, 2024

Transforming patient care: The power of the bedside shift report

Learn how a specific nurse team tactic supports care teams and the patient experience alike with Jennifer Valdovinos BSN, RN from PIH Health. . A special guest blog for #NursesWeek → May 9, 2024

Exploring the partnership between clinical access and patient experience

Pediatric

Discover how clinical access impacts patient experience from the team at Children’s Mercy Kansas City. → May 8, 2024

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →