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Hospitality meets healthcare: Elevating patient experiences

This podcast explores how the hospitality industry's renowned customer service can transform patient care with Linsey Stitt Germak, Patient Experience Officer for Penn State Health, and Ashley Nelson, Director of Customer Success for NRC Health. → May 14, 2024

Transforming patient care: The power of the bedside shift report

Learn how a specific nurse team tactic supports care teams and the patient experience alike with Jennifer Valdovinos BSN, RN from PIH Health. . A special guest blog for #NursesWeek → May 9, 2024

Exploring the partnership between clinical access and patient experience

Pediatric

Discover how clinical access impacts patient experience from the team at Children’s Mercy Kansas City. → May 8, 2024

Exploring AI and tech to enhance the patient experience

Pediatric

As the healthcare industry engages more with AI and technological solutions, measuring whether it advances Human Understanding, the gold standard for patient experience care, is imperative. → May 1, 2024

Positively impacting healthcare one patient experience note at a time 

Discover the power of sharing positive patient feedback with Irene Byrner from PIH Health. A special guest blog for #PatientExperienceWeek → April 30, 2024

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →