The ER is still the front door…and pain there hurts everywhere. Learn how UMC Health System implemented strategies to address friction from the ER to the inpatient bed. →June 27, 2023
Cincinnati Children’s has tried many methods to better understand and improve the patient experience. “When you provide a defining moment, you see it in the face of a child.” →June 22, 2023
Ryan Donohue, Strategic Advisor at NRC Health, explains that while most parents believed parenting was difficult before the pandemic, post-COVID parenting remains rife with challenges. →June 15, 2023
Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.