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Three ways to improve diversity, equity, and inclusion feedback in your healthcare system

For health systems that are ready to listen, it’s time to increase trust among minority populations—historically populations with high mistrust of medical establishments. → June 28, 2021

5 strong price-transparency lessons NRC Health says consumers can teach hospitals

Consumers are the fastest-growing payers of healthcare services, and it’s time healthcare organizations began to look at the new research to understand better why they’re frustrated with pricing transparency. → June 15, 2021

NRC Health at HealthLeaders Patient Experience NOW Summit

To better understand people, you have to ASK people what is important to them. → June 7, 2021

Leaders at Lurie Children’s drive these response rates up

Patient Experience (PX)

To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To do that, they turned to NRC Health’s Real-time Feedback solution and internal data dashboards. → May 21, 2021

COVID-19 and the patient-provider relationship: Insights from Mike Puchtler, VP of Patient Experience at ChristianaCare

COVID-19 is, without a doubt, the single most significant public-health event to occur in America in over a century. Among its many historic consequences, the pandemic has irreversibly altered the healthcare industry—and not just in how care is delivered. → March 8, 2021

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

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