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2021 consumer panel highlights the impact of wait times on NPS scores

Here are eight ways a healthcare organization can make a difference if wait times can't be shortened → September 15, 2021

Bryan Health recognized for their excellence in Human Understanding

At Bryan Health in Lincoln, Nebraska, the ICU routinely cared for the chronically critically ill, supporting families during some of the worst times of their lives. → August 23, 2021

Three ways to improve diversity, equity, and inclusion feedback in your healthcare system

For health systems that are ready to listen, it’s time to increase trust among minority populations—historically populations with high mistrust of medical establishments. → June 28, 2021

5 strong price-transparency lessons NRC Health says consumers can teach hospitals

Consumers are the fastest-growing payers of healthcare services, and it’s time healthcare organizations began to look at the new research to understand better why they’re frustrated with pricing transparency. → June 15, 2021

NRC Health at HealthLeaders Patient Experience NOW Summit

To better understand people, you have to ASK people what is important to them. → June 7, 2021

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →