Blog - NRC Health

Executive Q&A with Shehzad Saeed, MD, FAAP, AGAF Chief Medical Officer at Dayton Children’s Hospital

Patient Experience (PX)

Clinicians know all too well that there are limits to what they can do for patients and their families. As much as they would like to guarantee their patients’ welfare, there are factors they simply can’t control, including social determinants of health such as access to healthy food and clean water. Research has found, in fact, that social determinants of health may account for up to 85% of patient wellbeing. Hear from Dr. Shehzad Saeed from Dayton Children’s Hospital, and how the organization is meeting the changing demands of their patients’ families. → May 15, 2019

Preventing readmissions: Lakewood Medical Center’s CNO on the secrets to their success

Patient Experience (PX)

Each year, NRC Health honors one hospital with the Excellence in Care Transitions award at the Annual Symposium. This award goes to a hospital that, among the 101 organizations that use NRC Health’s Care Transitions solution, has the lowest rate of readmissions, as reported by the Centers for Medicare and Medicaid Services. → February 25, 2019

Convenience more important to patients than quality of care, survey finds

Patient Experience (PX)

Published January 7, 2019 on healthcaredive.com. Patients want more from providers than just good care. They also desire ease, convenience and choice, according to NRC Health’s 2019 Healthcare Consumer Trends Report. Patients surveyed spoke highly of their providers, but were negative about support staff, wait times, billing and insurance. Many healthcare systems […] → January 7, 2019