PX Week 2025: Honoring Caregivers, Fostering Trust, and Inspiring Healthcare Experiences

Celebrate Patient Experience Week 2025 with NRC Health 

Each April, healthcare organizations across the country unite to celebrate Patient Experience (PX) Week—a dedicated time to recognize and appreciate the healthcare professionals who shape patient care every day.  

Starting Monday, April 28, 2025, PX Week 2025 invites us to reflect on the power of meaningful experiences, strong relationships, and the human connection at the heart of healthcare. 

At NRC Health, we’re proud to support health systems, hospitals, and healthcare leaders in honoring those who make compassionate, personalized care possible. Our 2025 PX Week theme—Honoring Caregivers, Fostering Trust, Inspiring Experiences—underscores our shared mission to create a more trusted, responsive, and patient-centered healthcare experience. 

PX Week 2025 is a time to celebrate the extraordinary individuals who serve on the frontlines and behind the scenes, including nurses, physicians, support staff, administrators, and countless others who ensure that every patient feels seen, heard, and understood in their care. 

From providing life-saving care to offering a comforting word during a vulnerable moment, caregiver appreciation is more important now than ever. Healthcare organizations are encouraged to plan events, share stories, and give recognition to those who make a lasting impact on patient outcomes and satisfaction. 

According to NRC Health’s newly released 2025 Experience Perspective, trust is no longer optional—it’s essential. The report found that patients are nearly 300% more likely to recommend a healthcare organization when they trust it. 

Trust is the foundation of patient loyalty and a key driver of healthcare experience management. Whether patients are choosing a provider, making care decisions, or evaluating outcomes, trust influences every step of the journey. 

This PX Week, take time to assess how your organization is building trust with patients, families, and your own staff. NRC Health’s trust framework, featured in the Experience Perspective, provides actionable strategies to help healthcare leaders foster trust in a rapidly changing landscape.

Great healthcare experiences go beyond clinical outcomes. They’re defined by empathy, responsiveness, and a personal touch. As patient expectations continue to shift, especially across generations, organizations must evolve to meet these new demands. 

NRC Health’s research highlights how experience management can serve as a strategic asset for meeting consumer needs. PX Week 2025 is the perfect moment to re-energize your organization’s commitment to delivering care that inspires confidence and connection. 

Celebrate stories that matter. Recognize moments that move people. And look ahead to what’s possible when experience is at the center of healthcare. 

PX Week isn’t just about recognition. It’s a chance to reflect, realign, and reimagine what patient-centered care can look like in your organization. As your trusted partner in healthcare experience improvement, NRC Health provides the tools, insights, and data you need to strengthen relationships and drive better outcomes. 

Download the 2025 Experience Perspective to explore key findings and strategies for building trust, adapting to consumer expectations, and leading your organization into the future of healthcare. 

Let’s make Patient Experience Week 2025 not only a celebration, but also a launchpad for lasting impact.