Happy New Year!
We appreciate your commitment to Human Understanding, and we want to wish you a heartfelt Happy New Year! →
The beguiling world of healthcare branding
Join our host, Ryan Donohue, as he chats with Chris Bevolo, Chief Brand Officer at Revive Health, about branding in healthcare. →
2021 consumer panel highlights the impact of wait times on NPS scores
Here are eight ways a healthcare organization can make a difference if wait times can't be shortened →
Three ways to improve diversity, equity, and inclusion feedback in your healthcare system
For health systems that are ready to listen, it’s time to increase trust among minority populations—historically populations with high mistrust of medical establishments. →
5 strong price-transparency lessons NRC Health says consumers can teach hospitals
Consumers are the fastest-growing payers of healthcare services, and it’s time healthcare organizations began to look at the new research to understand better why they’re frustrated with pricing transparency. →