Accountability is more than a buzzword

Accountability is a word used frequently in healthcare. Too often perceived as negative or punitive, accountability is an essential part of an organization’s patient experience strategy. During this webinar, a patient experience leader will share how accountability was transformed from a buzzword to a tangible part of the organization’s culture. You’ll learn specific tactics that let to greater ownership, engagement, and patient experience results.

Objectives:

• Define accountability
• Implement tactics to strengthen accountability in your organization

NRC Health clients only—inquire about how you can join the NRC Health family or contact your account manager for more details.

NRC Health is accredited to offer one hour of ACCME, ACPE, ANCC, ACHE, and PXE continuing education credit for this webcast. In order to receive your credit, you must remain logged in for the entire duration of the webcast, answer at least three of the check-in or polling questions, and complete the evaluation. A link to the evaluation will be provided to all attendees after the webcast.