TECHNOLOGY TO SUPPORT THE
MOST HUMAN HEALTHCARE EXPERIENCES
Healthcare’s first and most advanced AI engine for experience management
![Huey Solutions Huey Solutions](https://nrchealth.com/wp-content/uploads/2024/08/IP_Row_Huey-500wx182h.png)
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HueyTM
AI engineered exclusively for healthcare
Healthcare experiences are human experiences. Whether you are caring for a patient, educating a consumer, inspiring an employee, or building your brand in the community, healthcare is about people. Technology often comes at the expense of human connections – until now.
Meet Huey, healthcare’s first AI engine built for Human Understanding®. Huey is your healthcare experience management companion. It’s embedded in a whole new suite of advanced solutions from NRC Health on healthcare’s most integrated experience platform. At every turn Huey is there to make healthcare a more intentional and human experience for you, your team, and your patients.
How Huey works
![Huey icon 1 Huey icon 1](https://nrchealth.com/wp-content/uploads/2024/08/huey-1_icon_125x116.jpg)
POWERFUL, SECURE, PRIVATE AI
Huey is AI’s first large language model (LLM) trained exclusively on data that matters to you. NRC Health ingests your data, enriches it with internal knowledge bases, and tunes it just for use in your organization. Your data stays secure, private, and only yours and is never used to train global models.
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RESPONSIBLE, ETHICAL AI
Huey is built with a moral framework that ensures the technology closely aligns with Human Understanding and societal values. Huey acknowledges and addresses bias, inequity and hallucinations both in the way it is designed and how it is used. During model builds, data curation, factual guardrails and governance standards are embedded and then checked as LLM responses are generated. Within its UX, Huey also shares source material and asks users for validation to further garner trust.
![Huey icon 3 Huey icon 3](https://nrchealth.com/wp-content/uploads/2024/08/huey-3_icon_125x116.jpg)
A MORE HUMAN WAY TO COLLECT, ANALYZE AND DELIVER FEEDBACK
Capture unstructured data such as comments, free text, video or audio clips at scale and make full use of it with Huey’s narrative summaries and time-saving Q&A interface. Deliver compassionate feedback, relevant coaching, and next best actions to your front line team, leaders and clinicians, adding depth to human connections without taking time away from them.
NRC Health utilizes client data and an internal knowledgebase to enrich our AI features. Your data is secure, private, and only yours.
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