NRC Health ranked #1 Best in KLAS for Patient Experience Improvement
NRC Health is honored to be the recipient of the Best in KLAS 2023 Award for Patient Experience Improvement.
This recognition as #1 in the patient experience improvement category, affirms our commitment to transforming the healthcare industry with a human-first approach, and highly innovative solutions to pave the way for better outcomes for patients and healthcare organizations alike.
“Healthcare providers have faced significant hurdles in recent years, but NRC Health has worked hard to help organizations improve the patient experience, and empower customer engagement,” said Helen Hrdy, Chief Growth Officer at NRC Health. “This is an exciting time for NRC Health and our partners as we continue to roll out solutions to support care teams in understanding the unique needs and expectations of the patients they serve.”
The NRC Health Difference
Our service model has carried us through 40+ years as an industry leader. We take pride in fostering long-term, meaningful relationships with our partners and are committed to being at the forefront of innovation to support the nation’s top healthcare organizations.
Working together, we bring solutions to your biggest challenges and help you connect with patients as unique individuals to revolutionize the care experience for everyone.
Patient Experience with a Human-First Approach
The KLAS Patient Experience Improvement category recognizes the top performing solutions that help provider organizations monitor a patient’s overall healthcare experience, or their experience with specific clinicians and healthcare facilities.
Our commitment to Human Understanding® helps leading healthcare systems get to know each person they serve not as point-in-time insights, but as an ongoing relationship.
Customer Strategist “One of the many things I enjoy about being an NRC Health associate is the opportunity to collaborate with forward thinking healthcare leaders to move beyond dashboards to humanize data and get to the heart of what matters most, understanding those we serve to create the best possible experience for our patients and care teams."
Innovation and Solutions to Exceed Expectations
NRC Heath’s experience tools help customers understand what matters most to patients before, during, after and beyond the clinical encounter so care teams can ensure timely follow-up, improve care faster, and create lasting relationships. We are focused on setting the standard for innovation and pushing the boundaries to transform the future of the healthcare industry.
“NRC Health believes the future of healthcare will be about personalized experiences,” said Jon Tanner, Human Understanding Program Director at NRC Health. “Historically, patient experience data has only been utilized to drive reactive process improvement cycles. Our highly innovative solutions represent a massive step forward where experience information can be used proactively by care teams, to humanize key interactions.”
More from KLAS
“The 2023 Best in KLAS report highlights the top-performing healthcare IT solutions as determined by extensive evaluations and conversations with thousands of healthcare providers,” said Adam Gale, KLAS CEO. “These distinguished winners have demonstrated exceptional dedication to improving and innovating the industry, and their efforts are recognized through their inclusion in this report.”
NRC Health will be recognized at the KLAS Award Show as part of the HIMSS Global Health Conference & Exhibition, in Chicago on April 17, 2023.
The Power of Human Understanding
NRC Health delivers the capabilities you need to turn strategic aspiration into action in critical focus areas. Enable Human Understanding at the right time and place within your organization to improve care, enhance performance, and catalyze growth.