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The latest news from NRC Health: September 5, 2024

Highlights from our September 5, 2024 email newsletter.

Patient No Longer returns September 10!

A thought-provoking new season of Patient No Longer is coming next week! We have some incredible guests lined up including the return of one of last season’s favorites. Check out the trailer and make sure to subscribe so you don’t miss an episode.

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AI meets empathy: The future of Human Understanding in healthcare

WEBCAST | SEPTEMBER 23 | 12:00 PM CT

NRC Health recently unveiled the first AI engine built exclusively for healthcare and an innovative suite of next-gen products designed to restore human connections. Join us for an enlightening webcast panel discussion to explore how the right technology and healthcare experience management strategies can strengthen care teams and improve outcomes for patients, consumers, and communities.

CAHPS Insider

CAHPS Insider highlights important CMS updates

Read this month’s CAHPS Insider to get insights and updates on effective compliance.

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A More Human Way to Listen, Understand, and Improve

Join NRC Health and Hackensack Meridian Health in this webinar from The Beryl Institute and hear how to make healthcare experiences more human for everyone. Learn to leverage technology, get a holistic view of patients, and enable greater human connection across the healthcare journey.

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Transforming patient experience through an innovative engagement center

In this guest blog, Brooke Howard, VP of Operations at Tidelands Health, describes how shifting phone call returns and appointment scheduling to a centralized team improved satisfaction, streamlined operations, and took her organization on a transformative journey to enhance patient experiences.

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Next-gen healthcare: Leveraging AI for results

Check out this recent Becker’s Healthcare podcast to hear how we’re using cutting-edge technology, including a healthcare-specific LLM (Large Language Model), Huey, to help organizations manage patient and provider experiences.

Let's stay in touch!

Learn about upcoming Human Understanding® events and webcasts, new podcast episodes, the latest case studies and articles, and valuable healthcare insights.