Pursuing healthcare equity with focus on patient feedback
To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To do that, they turned to NRC Health. →
A master-class in rapid innovation
Following telehealth’s rapid and expansive development at OrthoNebraska, the organization’s leaders had a reaction shared by many patients. →
A transformed ED experience
Wellstar leaders intend to keep using NRC Health’s patient feedback data to continuously improve their patient experience. →
Care without compromise: A patient feedback story
NRC Health’s robust feedback data has enabled leaders to investigate SRC’s efforts at telehealth, ensuring stability of care in the era of social distancing. →
The patient feedback difference
Across five hospital systems, overall satisfaction increased by 9.9% after two years of utilizing NRC Health’s capabilities—with several hospitals seeing double-digit satisfaction improvements. →