A transformed ED experience
Wellstar leaders intend to keep using NRC Health’s patient feedback data to continuously improve their patient experience. →
Care without compromise: A patient feedback story
NRC Health’s robust feedback data has enabled leaders to investigate SRC’s efforts at telehealth, ensuring stability of care in the era of social distancing. →
The patient feedback difference
Across five hospital systems, overall satisfaction increased by 9.9% after two years of utilizing NRC Health’s capabilities—with several hospitals seeing double-digit satisfaction improvements. →
Committed to culture change: Transforming a working environment
Read how with help from NRC Health’s Improvement Advisors, leadership developed an approach for comprehensive cultural reform. →
120,000 patients, 100% coverage: Success with post-discharge calls
Read how Nebraska Medicine was able to streamline its post-discharge contact operations, and produce some outstanding results in the process. →