Podcasts - NRC Health

In this episode of Patient No Longer, Jason A. Wolf., PhD., CPXP, President and CEO of The Beryl Institute, Founder and President of the Patient Experience Institute, and Founding Editor of the Patient Experience Journal joins host Ryan Donohue and emphasizes the importance of adopting an appreciative approach to healthcare, building on strengths, and recognizing that the essence of healthcare is not just about health but also the actual delivery of care. →

In this episode of Patient No Longer, Korby Miller, MS I/O Psy, CPXP, CPHQ, Vice President of Experience, Safety, and Quality Operations at Prisma Health discusses the value of creating a learning and improvement organization that builds solid systems to improve culture. →

Tune in to the dynamic conversation around shaping, and maintaining, an intentional culture in healthcare. →

Join Ryan Donohue and Dr. Mike dive into thoughts on the future surgeries and biopsies, why ChatGPT can’t replace the role of human bonding, and the role of a doctor’s selfies online. →

When not serving as System Patient Experience Manager at Carillion Clinic or hosting his own podcast Real Nurses Real Talk he’s using his unique takes to make healthcare better for patients and care teams alike. →