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perspective from NRC Health.

What healthcare and parents can learn from a powerful Disney World experience

NRC Health Consumer Expert Ryan Donohue has a vivid analogy about managing expectations that applies to healthcare leaders and parenting. → July 6, 2022

ICYMI: Discover how NRC Health helps healthcare leaders evolve

Check out June’s snapshots highlighting how we put Human Understanding into practice. → June 30, 2022

MultiCare’s Bill Robertson explains how hospitals can thrive and provide value post-COVID

Check out how MultiCare, a learning organization, does healthcare differently in this Patient No Longer episode. → June 22, 2022

Robert Spector shares how you can become the Nordstrom of the healthcare industry

Pediatric

Robert Spector, an international keynote speaker, thought-leader, and best-selling author, will speak about “The Nordstrom Way to Customer-Experience Excellence: Creating a Values-driven Service Culture” during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. → June 20, 2022

Let Patients Help: ePatient Dave shares the missing components to extraordinary patient engagement

Pediatric

Dave deBronkart, known as “e-Patient Dave,” will talk about the role Human Understanding plays in healthcare sustainment during NRC Health’s 28th Annual Symposium on August 21–23 in Seattle. → June 16, 2022

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

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