Consumer Experience (CX) Archives

March 2, 2023

Will Technology Save or Destroy Healthcare? A Conversation with Paul Coyne

Listen in as Paul Coyne tackles burnout, dissects the fallacies of work/life balance, and makes interesting parallels between AI and nuclear energy. →

February 28, 2023

First look: 2023 Experience Perspective

Building on data from millions of patients, consumers, and healthcare workers, and input from hundreds of healthcare executives, NRC Health hosts Gregory Makoul, Chief Transformation Officer, and Ryan Donohue, Strategic Advisor, discussed strategic insights and trends from our research →

February 15, 2023

NRC Health 2023 Experience Perspective

NRC Health, the leading partner in building Human Understanding through personalized healthcare solutions and data-driven insights, released its 2023 Experience Perspective and trends report today. →

February 13, 2023

How UT Physicians improved ratings and increased web visibility

Protecting and building your online reputation is a top priority for health care marketing and leadership teams. Engaging patients in sharing their experiences and building brand awareness and rank helps demonstrate to consumers how much your organization cares about Human Understanding. →

February 3, 2023

The 2023 Experience Perspective: Perspective on Benchmarks

NRC Health’s 2023 Experience Perspective will be released in February. Get a first look at the topics and key highlights covered in this year’s report. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Will Technology Save or Destroy Healthcare? A Conversation with Paul Coyne

First look: 2023 Experience Perspective

NRC Health 2023 Experience Perspective

How UT Physicians improved ratings and increased web visibility

The 2023 Experience Perspective: Perspective on Benchmarks

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HUB25 | Human Understanding Beyond

October 15-17, 2025

Consumer Experience (CX) - NRC Health

Will Technology Save or Destroy Healthcare? A Conversation with Paul Coyne

First look: 2023 Experience Perspective

NRC Health 2023 Experience Perspective

How UT Physicians improved ratings and increased web visibility

The 2023 Experience Perspective: Perspective on Benchmarks

Categories

Newsletter Sign-Up