New podcast season, case study, and trends report showcase the power of Human Understanding
Check out the Q4 snapshots highlighting how we put Human Understanding® into practice. →
Seeing Stars: Navigating Patient Ratings and Reviews
Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations. →
Veteran patient experience executive Jennifer Baron joins NRC Health as its first chief experience officer
NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape. →
2024 Pediatric Experience Perspective
Access the insights and trends informing the future of pediatric healthcare. →
Unveiling healthcare’s human side
Dr. Geeta Nayyar, MD, MBA joins the podcast to shed light on the critical issue of medical misinformation in the digital age, discussing her book "Dead Wrong: Diagnosing and Treating Healthcare's Misinformation Illness." Delving into the distinctions between misinformation and disinformation, Dr. G emphasizes the importance of verifying health information sources and engaging in shared decision-making with healthcare providers. →