Recent case studies, nSights, and podcasts showcase the power of Human Understanding
Check out the Q4 snapshots highlighting how we put Human Understanding® into practice. →
Looking Back. Thinking Forward.
Over the course of 2023, the Human Understanding Institute produced 10 nSights – focused briefs that use NRC Health data and expertise to illuminate issues at the intersection of healthcare delivery and Human Understanding®. →
Empathy, advocacy, and human-centered care: Patients and experts discuss transforming healthcare experiences
These days, patients are more likely to have a personalized experience with their baristas than with their physicians. Take Cheryl Marker, a mother of three battling multiple chronic and complex illnesses. She had cycled through two neurologists who left her in tears, not feeling seen or heard. She felt dismissed and hopeless after her providers displayed a lack of medical curiosity to dive any deeper into her case. →
Reimagining Healthcare: A patient-provider conversation on trust, empathy, and human-centered care
In a recent engaging and thought-provoking webcast, NRC Health hosted two healthcare leaders for a patient-provider conversation on trust, empathy, and human-centered care. Dr. Geeta Nayyar, MD, MBA, and Patient Advocate Cheryl Marker explored patients’ pressing questions and concerns about their experiences with physicians and healthcare systems. →
AI in Healthcare: Promise and Pitfalls
The use of AI in healthcare is in its infancy – ChatGPT was launched a year ago – and while there is certainly reason for optimism around the new technology, we must be transparent about its uses and circumspect about its capabilities. →