Market Experience (MX) - NRC Health

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November 21, 2024

Market Experience (MX)

Unleashing innovative marketing insights to connect the dots for patient experience initiatives

Consumers expect always-on connectivity, transparency, and personalization; so, to drive loyalty, the Wexner Medical Center has focused on delivering individualized, high-quality patient experiences while enhancing its digital front door. →

November 5, 2024

Consumer insights unveiled with Jim Nuckols

In this episode of NRC Health’s Patient No Longer podcast, we explore the importance of truly grasping what patients, caregivers, and physicians experience. →

October 21, 2024

Next-generation Human Understanding: A playbook for healthcare experience management

Learn how generational insights and holistic, next-gen strategies can bridge the experience gap and empower healthcare leaders. →

October 17, 2024

Consumer experience drives patient app development

Discover how NRC Health's human-centered approach to consumer experience helped Tidelands Health develop a successful patient app. →

October 8, 2024

Innovation and challenges in healthcare marketing

In this episode of NRC Health’s Patient No Longer podcast, we explore the impact of AI, technology, and consumerism on patient engagement and organizational strategies, and gain a deeper understanding of the challenges and opportunities facing healthcare organizations today. →

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HUB25 | Human Understanding Beyond

October 15-17, 2025

Unleashing innovative marketing insights to connect the dots for patient experience initiatives

Consumer insights unveiled with Jim Nuckols

Next-generation Human Understanding: A playbook for healthcare experience management

Consumer experience drives patient app development

Innovation and challenges in healthcare marketing

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