The Influencer Effect, Part 2—How to amplify your influencer relationships
Influencer marketing is literally one of the oldest tricks in the advertising book. →
The Influencer Effect, Part 1—How to manage a surprise influencer opportunity
For healthcare organizations, social-media marketing is usually slow and steady. →
SHSMD Connections 2018: key themes and favorite things
In marketing, it’s so easy for us to get caught up in the things we can’t control →
Service with distinction—16 of 20 honor roll hospitals use NRC Health
The 20 health systems in the Honor Roll have shown that they know how to execute on a vision of care, premised on a genuine understanding of their patients. →
What do you really know about patient loyalty?
loyal patients are invaluable. They drive revenue up, drive costs down, and end up healthier than their disloyal counterparts. →