Contemplating a merger? Consult your customers first.
There are two customer-intelligence domains leaders should examine. →
Highlights from NRC Health Symposium
This year’s Symposium was an edifying experience for us at NRC Health. →
Are these three patient-loyalty myths holding your organization back?
Patient loyalty may be healthcare’s most valuable prize. Like every business, healthcare organizations see enormous benefits when they retain their customers. First, →
Cross-Disciplinary Healthcare Leaders Convened for NRC Health Symposium in San Diego
San Diego, CA August 26–28—The Marriott Marquis in San Diego played host to a unique event in the healthcare industry. →
Patient loyalty supports value-based care
Below is a preview of an article published August 27, 2018 on Patient Engagement HIT. Building strong patient loyalty has →