How to bolster customer loyalty? BayCare has the blueprint.
Leaders at BayCare wanted to design a program to secure and cultivate loyalty among their customers. →
The patient feedback difference
Across five hospital systems, overall satisfaction increased by 9.9% after two years of utilizing NRC Health’s capabilities—with several hospitals seeing double-digit satisfaction improvements. →
4 Steps that Bring Meaning to Leader Rounds on Extended Stay Patients
From tailoring questions to sharing insights across care teams, these strategies help leaders deepen trust, improve care continuity, and deliver a more personalized patient experience. →
Health systems to bring their feedback operations into parity
A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it. →
The future of patient feedback is here
A new whitepaper from NRC Health reveals what the future of patient feedback looks like—and how health-system leaders can achieve it. →