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Patient Experience - NRC Health

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April 1, 2020 |

Hosting Virtual Board Meetings

Remember that the board only “exists” when it is convened. Therefore, to get the most out of a virtual meeting, you want it to feel as much like an in-person board meeting as possible. In order to create that experience, you will do some things exactly the same as you would in-person, but there are other things that will have to be done differently. →
March 31, 2020 |

A reminder: we’re rooting for you

And just as a war-time footing calls us to stand behind our troops, in the battle against the coronavirus, we’re called to support our providers. At NRC Health, we want to recognize and thank our country’s nurses, physicians, leadership, support staff, and other professionals in healthcare for braving the frontlines of the epidemic. →
March 26, 2020 |

Consumer-sentiment data on the coronavirus pandemic, March 2020

The outbreak of the coronavirus (COVID-19) has consumers feeling anxious. The situation has revealed the degree of trust that Americans have invested in their caregivers. People are turning to healthcare organizations for leadership, information, and stability as we weather this unprecedented crisis in public health. To help guide leaders’ decisions during this pandemic, NRC Health conducted a nationwide survey of consumers to learn about their perceptions of the coronavirus and how it is impacting the United States. →
March 18, 2020 |

Why Tech And Human Innovation Must Work Together In Healthcare

The progression of technology in the healthcare industry has been fast and furious over the last 25 years. Health systems have improved day-to-day functions by leaps and bounds while doubling down on the consumer experience. But the healthcare industry is starting to realize the limits of the technologies that have propelled its success. →