Integrating next-generation thinking in healthcare experience management
Published in Becker’s Hospital Review.
Ensuring great healthcare experiences for both patients and providers is critical to addressing workforce-related challenges and driving growth.
During a recent Becker’s Healthcare podcast sponsored by NRC Health, Vinitha Ramnathan, Chief Product Officer at NRC Health, discusses opportunities for next-level thinking in how organizations manage and deliver optimal healthcare experiences. She further explains how NRC Health utilizes cutting-edge technology, including a healthcare-specific LLM (Large Language Model), Huey, to help organizations manage patient and provider experiences. Learn how co-designing innovations with stakeholders and identifying efficiencies are key to success in the evolving healthcare landscape.