EXPERIENCE MANAGEMENT SOLUTIONS
Unlock personalized experiences and next best actions
EXPERIENCE MANAGEMENT SOLUTIONS
Unlock personalized experiences and next best actions
Enable leaders, teams, and clinicians with powerful, intuitive tools that put the right information in the right hands at the right time. Secure and private AI pushes inspiring feedback, compassionately summarizes valuable comments, suggests next best actions, and engages the whole team in improvement efforts.
Point-of-Care coaching
Inspire engagement and improvement with actionable insights
Assisted service recovery
Deliver outcomes with empathy powered by AI assistance
Co-design improvements and experiences
Access voices that matter for the best outcomes
Turn aspiration in action:
- Generate smart responses at scale based on patient feedback
- Personalized one-page patient summaries built directly into the EHR
- Guided conversations to transform rounding with AI-guided questions
- Compliment sharing to recognize frontline excellence
- Service and transition alerts to predict and follow up with those most at risk for outmigration or readmission
- Request and publish reviews to transform surveys into star ratings
Solutions to help you IMPROVE:
Assisted service recovery that delivers outcomes layered with empathy
Explore DIY data analytics
Intelligent data-guided patient and employee interactions to drive results
Quickly and easily share positive patient feedback with care team members
Publishing
Calculate star ratings from your existing patient survey data and publish it directly to your website
We are leading the charge towards a future where every unique healthcare experience is a meaningful moment of human connection.
Go beyond the data and truly connect with the individuals who make up your patient base, consumer community, workforce, and the markets you serve.