EXPERIENCE MANAGEMENT SOLUTIONS

Insights, knowledge, and analytics to drive improvement

PX CX EX MX
NRC Health Platform

EXPERIENCE MANAGEMENT SOLUTIONS

Insights, knowledge, and analytics to drive improvement

PX CX EX MX

Understand

Analyze massive amounts of data more naturally to extract true meaning and valuable insights that can be put into action in the moment. Advanced AI helps you break down the information so it can be used by your whole team with less work.

360 view of the individual

Get the whole person view, not just a patient view

Natural language data analysis

Analyze data more naturally to extract valuable insights

Empower 1:1 connections on the front line

Actively create deeper human connection to foster engagement and loyalty

Turn data into meaning:

  • AI-powered natural language Q&A enables everyone to be their own analyst with actionable results generated in seconds
  • Frontline summaries and digests offer frictionless insights for busy clinicians
  • Coaching tips, content, embedded tips, videos and recommendations
  • Dashboards and portals for self-serve analytics with pre-built views, subscriptions, and favorites
  • Benchmarks and goal setting measures for Magnet, CAHPS, brand, and employee engagement
  • Brand tracking and consumer insights for competitive intelligence, trends, behaviors, demographics, and psychographics
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Solutions to help you UNDERSTAND:

Find, analyze and understand all your patient comments in seconds

Personalized patient summaries built directly into the EHR

Explore Trends

In-depth analysis of the key trends driving change in healthcare

DIY data analytics

Solutions to help you understand
Our expertise is
Human Understanding®

We are leading the charge towards a future where every unique healthcare experience is a meaningful moment of human connection.

Go beyond the data and truly connect with the individuals who make up your patient base, consumer community, workforce, and the markets you serve.