The transparency story at Orlando Health
With NRC Health’s Transparency solution, Orlando Health has published tens of thousands of patient ratings and dramatically improved clinician engagement. →
Ratings and reviews significantly improve providers’ online reputation at a major pediatric hospital
A pediatric health system in the Midwest with two hospitals, wanted to better understand the patient and family experience, and wanted their physicians’ online reputations to match the high standards of their care. With NRC Health’s Reputation capabilities, the average physician ratings were at 4.8, which is significantly higher than the third-party websites sharing patient reviews. The system’s ratings and reviews are very positive and they wanted to share that with the community. →
Better outcomes and cost savings with intentional care transitions plan
In a bid to enhance patient care and reduce readmissions, a large health system in the Midwest implemented a comprehensive Transitional Care Clinic and centralized discharge-call program. →
Smarter follow-ups, better outcomes at UMMC
Driven to improve the state of their care, leaders at the University of Maryland Medical Center (UMMC) wanted to reduce rates of readmission. It’s a pursuit shared by many health systems, and evidence has shown that post-discharge follow-up with patients is an effective way to drive unnecessary readmissions down. →
45K+ five-star reviews creates surge in web traffic, increases Google ranking
To bolster their brand’s digital presence, and to earn trust from their patients, LCMC Health’s leaders decided to publish provider rankings on their website. For this, they turned to NRC Health. →