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August 21-23, 2024 | San Diego, CA

Check out the latest HUB24 news and updates

GAIN INSIGHT

Exclusive HUB24 add-on!

Start your HUB experience off with an exclusive Planetree Learning Journey and tour with Sharp Healthcare! Space is limited.

TRAVEL

Hotel and Transportation

Learn more about your stay on the waterfront at the Sheraton San Diego Hotel & Marina and the complimentary airport shuttle.

SAN DIEGO

Make the most of your visit

Explore San Diego, where good vibes and awesomeness shine day and night. From fusion cuisine to all the hot spots, get the inside scoop!

NRC Health announces winners of 2024 patient experience and loyalty awards

NRC Health is pleased to announce the 2024 Consumer Loyalty & Excellence in Patient Experience Award winners.

Join us for a sunset cruise to celebrate excellence at HUB24

We are excited to welcome Human Understanding Beyond | HUB24 attendees to San Diego with an unforgettable sunset harbor cruise on Wednesday, August 21.

A pathway to patient connection and team collaboration

In his upcoming presentation at HUB24, Dr. Beeson will outline a tested method for systemic skill-building that targets team engagement and patient experience goals.

Uncover innovative solutions to enhance the healthcare experience

Imagine navigating the complexities of modern healthcare, constantly adapting to new challenges while striving to provide an exceptional patient experience. This is the journey of Katie Arnett and Janet Hall from UK King’s Daughters. They will share their inspiring story and valuable lessons learned at Human Understanding Beyond | HUB 24 in San Diego, August 21–23.

Learn how to overcome fear to improve patient experience at HUB24

Patients, families, and even healthcare team members often walk into medical settings filled with fear—and when they’re scared, they can’t fully grasp the critical information providers are trying to convey. Mindy G. Spigel, RN, MSN, CPXP, will delve into her research on patient and family fear, offering key strategies to alleviate this anxiety at Human Understanding Beyond | HUB 24 in San Diego, August 21–23.

Global healthcare leader and lifestyle expert Doctor Mike announced as HUB24 keynote

Seize the opportunity to be motivated by Doctor Mike’s insights and forward-thinking vision to revolutionize healthcare one viewer at a time. Join us on this journey toward improved health, powered by data-driven solutions and collaborative efforts.

Beauty After Breast Cancer founder speaks on the science of compassion at HUB24

Get ready to be inspired by Katelyn Carey, BSN, RN, the visionary founder of Beauty After Breast Cancer, as she brings her groundbreaking insights to Human Understanding Beyond | HUB 24 in San Diego. Katelyn champions integrating cognitive and trauma science in healthcare to revolutionize patient experience and communication, leveraging the profound science of compassion.

Framing Human Understanding for the healthcare experience

Ryan Donohue, a thought leader in healthcare consumerism, will speak at Human Understanding Beyond | HUB 24 in San Diego, August 21–23, about the impact of Human Understanding on the healthcare industry.

Leaders will reveal healthcare experience innovations at HUB24

Jason Hahn, Chief Revenue Officer; Jennifer Baron, Chief Experience Officer; and Vinitha Ramnathan, Chief Product Officer—will discuss accelerating innovation to meet the growing demand for insights and solutions in the healthcare sector—and specifically what that means for Human Understanding now and in the future.

Person-centered care to elevate experience, quality, safety, and equity

Gregory Makoul, PhD MS, Faculty of Medicine, Yale School of Medicine, and Michael Giuliano, MSc, President of Planetree International, will address the power of delivering person-centered care to elevate experience, quality, safety, and equity.

HUB24: Revolutionizing healthcare with a human-centered approach

Join us August in San Diego, California, where the best and brightest minds in healthcare will come together to find solutions that takes healthcare to new heights—beyond scores, beyond encounters, and beyond expectations.

What does the real patient experience scale look like?

Joseph Snipp, Vice President of Patient Experience and Consumerism at Aspirus, will address the real patient-experience scale. He believes that when you fail to ask what patients want and deliver on it, you fail with your scores. Meeting expectations is reactive, and it is not a plan.