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The Value Behind Human Understanding in Healthcare

In this podcast, Shannon from Gundersen Health System and Casey from M Health Fairview discuss the importance of Human Understanding in healthcare and share strategies for implementing it within their organizations. → December 8, 2023

Children’s Colorado: Empowering pediatric families with intentional care

When a healthcare team respects a patient’s uniqueness, the patient, in turn, receives the safest care with the best outcomes. During October’s Becker’s Healthcare podcast, two prominent pediatric leaders discussed the critical nature of intentional practices and the importance of family-centered care. → November 28, 2023

Innovation in action: e-Patient Dave’s tips on patient access and transparency in healthcare

Patient Experience (PX)

Check out the Q3 snapshots highlighting how we put Human Understanding® into practice. → November 22, 2023

Save the date and register now for Human Understanding Beyond | HUB24 in San Diego

Register now for Human Understanding Beyond | HUB24 in San Diego! We'll go beyond benchmarks, scores, and expectations to bring you novel solutions for humanizing care, empowering your workforce, and restoring Human Understanding between patients and providers. → November 20, 2023

How the Human Understanding Metric + strategy boosts NPS

Gundersen Health System and M Health Fairview are among the NRC Health partners that have implemented the HUme into their patient experience surveys. Supporting this effort with intentional strategies to engage leaders and teams, these systems are now enjoying unprecedented increases in NPS. → November 16, 2023

Join conversations with subject matter experts and thought leaders, and get an inside look at the trends shaping the future of patient experience and the ever-changing healthcare landscape.

Visit NRC Health’s Multimedia Hub with Becker’s Hospital Review →