Blog - NRC Health

New podcast season, case study, and trends report showcase the power of Human Understanding

Check out the Q4 snapshots highlighting how we put Human Understanding® into practice. → April 9, 2024

Veteran patient experience executive Jennifer Baron joins NRC Health as its first chief experience officer

NRC Health announced today the appointment of Jennifer Baron as the organization’s first chief experience officer. Baron’s addition is part of the organization’s continued investments in leadership and innovation to align with the evolving healthcare landscape. → April 2, 2024

NRC Health’s Team Digest offers custom engagement tools for key stakeholders

As healthcare leaders face challenges with competing priorities and time constraints, NRC Health has launched an easy-to-use tool, Team Digest, offering insights that leaders can use to inspire teams and execute improvement efforts. → April 2, 2024

Igniting Human Understanding: Evan Sheaff

Patient Experience (PX)

Dogs have an extraordinary gift for patience and living in the moment. In a professional setting, being fully present is about more than just physical presence—it’s about giving undivided attention and focus to the work at hand. This lesson has become a cornerstone of Evan Sheaff’s daily approach as NRC Health’s Director of Implementation. → March 21, 2024

The Patient’s Voice: Why Consumers Matter in Healthcare Marketing

This episode dives deep into healthcare marketing strategies. We explore how to balance performance marketing with building brand loyalty, the importance of including the patient voice, and the core metrics of brand equity in healthcare. Learn how NRC Health helps organizations navigate the evolving landscape and achieve success. → March 15, 2024

HUB26 | Human Understanding Beyond

September 2-4, 2026

New podcast season, case study, and trends report showcase the power of Human Understanding

Veteran patient experience executive Jennifer Baron joins NRC Health as its first chief experience officer

NRC Health’s Team Digest offers custom engagement tools for key stakeholders

Igniting Human Understanding: Evan Sheaff

The Patient’s Voice: Why Consumers Matter in Healthcare Marketing