May 8, 2022 Patient Experience (PX) Consumer Experience (CX) Market Experience (MX) From first to last impressions, what do we want to stick An NRC Health presentation summarizing threats to radical common sense in healthcare. →
April 28, 2022 Consumer Experience (CX) It’s a consumer world: Mapping what matters to consumers near and far Listen as Ken Hughes, world-renowned consumerism expert and 100% Irishmen, cuts to the chase on why healthcare is stifling its own creativity, leaning too much on measurement, and making change way harder than it has to be. →
March 28, 2022 Consumer Experience (CX) Employee Experience (EX) Awestruck then Energized: Dissecting the Next Decade of Healthcare Chris Bevolo, Chief Brand Officer of Revive, shares with Ryan his thoughts on a hopeful healthcare world, and a not-so-hopeful alternative. →
March 16, 2022 Patient Experience (PX) Consumer Experience (CX) Pediatric NRC Health 2022 Pediatric Consumer Trends Report Today, NRC Health, the leading provider of in-depth customer intelligence in healthcare, released its 2022 Pediatric Consumer Trends Report. →
February 1, 2022 Consumer Experience (CX) Market Experience (MX) Themes, Trends, and even Tik Tok for Healthcare – Bert Miklosi Join our host, Ryan Donohue, as he explores the new year and new trends with Bert Miklosi, Principal of Joseph Brand Consulting. →