Pursuing healthcare equity with focus on patient feedback
To improve the experience for Spanish speakers, leaders needed to drive these response rates up. To do that, they turned to NRC Health. →
May 21, 2021
Ratings and reviews significantly improve providers’ online reputation at a major pediatric hospital
A pediatric health system in the Midwest with two hospitals, wanted to better understand the patient and family experience, and wanted their physicians’ online reputations to match the high standards of their care. With NRC Health’s Reputation capabilities, the average physician ratings were at 4.8, which is significantly higher than the third-party websites sharing patient reviews. The system’s ratings and reviews are very positive and they wanted to share that with the community. →
45K+ five-star reviews creates surge in web traffic, increases Google ranking
To bolster their brand’s digital presence, and to earn trust from their patients, LCMC Health’s leaders decided to publish provider rankings on their website. For this, they turned to NRC Health. →