A Full Recovery: Restoring Trust in the Post-Pandemic Era
Understanding and addressing what matters to your consumers and patients as unique people is the key to honoring and even exceeding those expectations. →
NRC Health wins Medallia’s 2024 New Partner Award
NRC Health is honored to be named the winner of Medallia’s 2024 New Partner Award! This prestigious recognition reflects our commitment to transforming healthcare experiences and the powerful impact of our partnership with Medallia. It is a testament to our dedication to improving every touchpoint of the healthcare journey—from patient interactions to employee engagement. →
Enhancing healthcare workforce well-being: Strategies for success
Healthcare employee burnout poses a significant threat, impacting both staff retention and the quality of patient care. A recent NRC Health webcast explored effective strategies to combat burnout by focusing on fostering trust, granting control, and implementing continuous listening practices within healthcare organizations. →
UofL Health chooses NRC Health to elevate patient and employee experience initiatives
UofL Health has selected NRC Health to elevate patient and employee experience across its health system through human-centered healthcare solutions and data-driven insights. This new collaboration aligns with UofL Health’s mission to “transform the health of the communities we serve through compassionate, innovative, patient-centered care.” →
Prioritizing the employee experience to transform healthcare
In healthcare, the pursuit of exceptional patient care is paramount. However, a fundamental yet often overlooked component in delivering the highest-quality care is the experience of healthcare employees. →