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November 14, 2024

Designing the future of healthcare: Elevating patient and staff experience

In today's episode, Lukas Voss chats with Jennifer Baron, Chief Experience Officer at NRC Health, and Dr. Reg Blaber, EVP and Chief Clinical Officer at Virtua Health. They delve into the concept of "experiences by design" and its crucial role in healthcare. →

November 13, 2024

Under pressure: Addressing workplace violence in healthcare

This episode of the Becker's Healthcare Podcast explores the challenges and solutions with Shelby Chapman, Director of Patient-Family Experience at Children's Hospital Colorado and Toya Gorley, Improvement Advisor at NRC Health. They discuss a human-centered framework and successful strategies to create a safer and more respectful environment for everyone. →

October 28, 2024

How CMOs can combat workplace violence

Addressing workplace violence is an important element of the CMO role at health systems and hospitals, this associate CMO says. →

October 22, 2024

Elevating healthcare leadership with Dr. Stephen Beeson

In this episode of NRC Health’s Patient No Longer podcast, we explore the impact of AI, technology, and consumerism on patient engagement and organizational strategies, and gain a deeper understanding of the challenges and opportunities facing healthcare organizations today. →

October 21, 2024

NRC releases playbook for next-generation experience management

Learn how generational insights and holistic, next-gen strategies can bridge the experience gap and empower healthcare leaders. →

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HUB25 | Human Understanding Beyond

October 15-17, 2025

Designing the future of healthcare: Elevating patient and staff experience

Under pressure: Addressing workplace violence in healthcare

How CMOs can combat workplace violence

Elevating healthcare leadership with Dr. Stephen Beeson

NRC releases playbook for next-generation experience management

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