Employee Experience (EX) Archives

November 9, 2023

The ‘Ouch’ Factor of Billing and Payment

While the billing and payment process is not under the direct control of patient experience leaders, confusion around the process has a direct, detrimental effect on the overall perception of care. →

October 26, 2023

Advancing HUB23 | Strategies for the real world

Watch this webcast as we highlight some of the best strategies and insights to come out of HUB23. NRC Health hosts Gregory Makoul, Chief Transformation Officer, and Ryan Donohue, Strategic Advisor, will discuss some of our amazing presentations and share ways to humanize care, empower caregivers, and restore the human connection between patient and provider. →

September 14, 2023

Boost engagement and productivity: The advantages of imagining new PX programs

Ever experience the Monday Blues and the sense of dread, apathy, and lack of motivation they bring? At Hunt Regional Healthcare in Greenville, Texas, they celebrate “Positive Vibe Mondays” by sharing encouraging patient-experience feedback through the organization’s email newsletter. →

September 5, 2023

Spencer Hospital’s compliment culture boosts team connections and improves morale

Establishing a positive organizational culture where employees and managers support one another is a top priority for Spencer Hospital. They embrace Human Understanding by creating a culture of gratitude that expresses praise to keep up morale. →

August 29, 2023

LifeBridge Health selects NRC Health as its new patient experience partner

LifeBridge Health has selected NRC Health  as its partner in providing Human Understanding through personalized healthcare solutions and data-driven insights. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

The ‘Ouch’ Factor of Billing and Payment

Advancing HUB23 | Strategies for the real world

Boost engagement and productivity: The advantages of imagining new PX programs

Spencer Hospital’s compliment culture boosts team connections and improves morale

LifeBridge Health selects NRC Health as its new patient experience partner

Categories

Newsletter Sign-Up

HUB25 | Human Understanding Beyond

October 15-17, 2025

Employee Experience (EX) - NRC Health

The ‘Ouch’ Factor of Billing and Payment

Advancing HUB23 | Strategies for the real world

Boost engagement and productivity: The advantages of imagining new PX programs

Spencer Hospital’s compliment culture boosts team connections and improves morale

LifeBridge Health selects NRC Health as its new patient experience partner

Categories

Newsletter Sign-Up