Even with AI, healthcare must be in ‘the humanity business’
In a joint discussion, they offered their perspectives on AI’s potential, the need for ethical safeguards and building trust in AI. →
Transforming patient experience through an innovative engagement center
Brooke Howard, Vice President of Operations at Tidelands Health shares how the system's patient connections team embarked on a transformative journey to enhance the patient experience. →
Integrating next-generation thinking in healthcare experience management
During a recent Becker's Hospital Review podcast sponsored by NRC Health, Vinitha Ramnathan, Chief Product Officer at NRC Health, discussed opportunities for next-level thinking in how organizations manage and deliver optimal healthcare experiences. →
Elevating Patient Care: The Power of Leader Rounding
Jon Tanner and Katie Haifley, CPXP delve into the critical role of leader rounding in enhancing patient experiences and outcomes. →
AI meets empathy: NRC Health launches first AI-enabled solutions to elevate healthcare experience
NRC Health debuted healthcare’s most comprehensive experience management platform and announced strategic acquisitions and partnerships to enable greater human connection across the healthcare journey. →