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January 29, 2024

How to improve the transition from pediatric to adult care for a lifetime of loyalty

The transition of adolescents from pediatric to adult healthcare services is fraught with anxiety. What are you doing to support their journey and engage them in their future health systems? Nemours Children’s Health’s Chief Experience Officer Peggy Greco, Ph.D., Chief Patient Experience Officer, and Customer Success Manager Cami Mitelman of NRC Health discussed this quandary during a recent webcast. →
January 24, 2024

Igniting the patient experience revolution with Dr. Mike

Watch this engaging and thought-provoking webcast as we delve into the world of healthcare from a patient and provider's point of view. In this interactive session, we explored the pressing questions and concerns that patients have about their experiences with the physicians and healthcare systems. Our guests discussed the crucial elements of building a strong patient-physician relationship, address the changes needed in the healthcare system, and envision a brighter future for healthcare through the eyes of both the patient and provider. →
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