During February’s Becker’s Hospital Review podcast, Gregory Makoul, Ph.D., M.S., Chief Transformation Officer at NRC Health, joined host Erica Spicer-Mason to discuss the latest findings from the NRC Health 2024 Experience Perspective Report. →
NRC Health hosted a live webcast to discuss Children’s Minnesota’s case study on improving parental involvement and communication strategies to achieve better NPS scores. →
During this webcast, a patient experience leader shares how accountability was transformed from a buzzword tro a tangible part of the organization's culture. →