Patient Experience (PX) resources

May 9, 2024

Transforming patient care: The power of the bedside shift report

Learn how a specific nurse team tactic supports care teams and the patient experience alike with Jennifer Valdovinos BSN, RN from PIH Health. . A special guest blog for #NursesWeek →

May 2, 2024

A model of personalized care to drive Human Understanding®

Bryan Health’s core values elevates empathy and aligns with NRC Health’s key concepts of Human Understanding —Connect with Me, Listen to Me, and Partner with Me—which became the basis of refreshing their personalized patient-care model. →

May 1, 2024

Service Recovery Best Practices and Innovations

During this webinar, you will learn replicable practices to enhance your organization's service recovery culture. →

April 30, 2024

Positively impacting healthcare one patient experience note at a time 

Discover the power of sharing positive patient feedback with Irene Byrner from PIH Health. A special guest blog for #PatientExperienceWeek →

April 24, 2024

Sustainable success: Nurturing employee and patient experience

Join Erika Spicer Mason on the NRC/Becker’s Podcast as she delves into the keys to sustainable success through employee and patient experience with Joan Cox, Chief Experience Officer at Yuma Regional Medical Center, and Susan Armbruster, Business Development Executive at NRC Health. Discover insights, strategies, and outcomes driving healthcare excellence in this engaging discussion. →

HUB25 | Human Understanding Beyond

October 15-17, 2025

Transforming patient care: The power of the bedside shift report

A model of personalized care to drive Human Understanding®

Service Recovery Best Practices and Innovations

Positively impacting healthcare one patient experience note at a time

Sustainable success: Nurturing employee and patient experience

Categories

Newsletter Sign-Up