HUB23 Preview: Hannah Fry
At HUB23, you’ll find expanded, dynamic programming focused on bringing impact to your organization. →
Technology and consumerism: why healthcare leaders should care
The topic of the latest episode of NRC Health’s Patient No Longer podcast explores how extreme ownership in the healthcare industry starts with a mindset that it can’t be “us vs. them”—it must be everyone collectively coming together to make the healthcare experience better for consumers. →
Attracting and Retaining Talent using Team Recognition
In this episode Amy Feeder, Customer Experience Program Manager at M Health Fairview and Jon Tanner, Program Director of Human Understanding at NRC Health join us to discuss the importance of team recognition and how it strengthens patient care. →
Moving the HCAHPS Needle
Watch this webcast as Susan Edgman-Levitan, PA, Executive Director, John D. Stoeckle Center for Primary Care Innovation at Massachusetts General Hospital, and Greg Makoul, PhD, MS, Chief Transformation Officer at NRC Health, help you take a broader view of HCAHPS through the lens of elevating experience in everyday practice. →
Innovating to drive Human Understanding
Healthcare Tech Outlook recently highlighted NRC Health's innovations in patient experience improvement. →