Meeting the customer where they are – Debra Legan
Join host Ryan Donohue as he speaks with Debra Legan, Vice President of Marketing and Consumer Engagement at PIH Health. →
2021 consumer panel highlights the impact of wait times on NPS scores
Here are eight ways a healthcare organization can make a difference if wait times can't be shortened →
Bryan Health recognized for their excellence in Human Understanding
At Bryan Health in Lincoln, Nebraska, the ICU routinely cared for the chronically critically ill, supporting families during some of the worst times of their lives. →
Patient experience solution increases rapid cycle improvement for Magnet redesignation
Dayton Children’s Hospital leadership found all the innovative, forward-thinking functionality needed to achieve their Magnet redesignation through NRC Health’s experience solution. →
Three ways to improve diversity, equity, and inclusion feedback in your healthcare system
For health systems that are ready to listen, it’s time to increase trust among minority populations—historically populations with high mistrust of medical establishments. →