October 7, 2021 Uncategorized CAHPS Insider: October 2021 October 2021 insights and updates for effective compliance. →
September 27, 2021 Patient Experience (PX) Consumer Experience (CX) Meeting the customer where they are – Debra Legan Join host Ryan Donohue as he speaks with Debra Legan, Vice President of Marketing and Consumer Engagement at PIH Health. →
September 9, 2021 Uncategorized CAHPS Insider: September 2021 September 2021 insights and updates for effective compliance. →
August 12, 2021 Uncategorized CAHPS Insider: August 2021 August 2021 insights and updates for effective compliance. →
July 20, 2021 Consumer Experience (CX) Don’t you forget about me: Understanding the role of Gen X in healthcare This presentation will talk demographics, what makes Gen X tick, strategies for engagement and how Gen Xers relate to their generational neighbors (and rivals) the boomers and millennials. →