April 29, 2022 Patient Experience (PX) The radical common sense of Human Understanding An NRC Health presentation summarizing threats to radical common sense in healthcare. →
April 28, 2022 Consumer Experience (CX) It’s a consumer world: Mapping what matters to consumers near and far Listen as Ken Hughes, world-renowned consumerism expert and 100% Irishmen, cuts to the chase on why healthcare is stifling its own creativity, leaning too much on measurement, and making change way harder than it has to be. →
April 7, 2022 Uncategorized CAHPS Insider: April 2022 April 2022 insights and updates for effective compliance. →
March 28, 2022 Consumer Experience (CX) Employee Experience (EX) Awestruck then Energized: Dissecting the Next Decade of Healthcare Chris Bevolo, Chief Brand Officer of Revive, shares with Ryan his thoughts on a hopeful healthcare world, and a not-so-hopeful alternative. →
March 16, 2022 Patient Experience (PX) Consumer Experience (CX) Pediatric NRC Health 2022 Pediatric Consumer Trends Report Today, NRC Health, the leading provider of in-depth customer intelligence in healthcare, released its 2022 Pediatric Consumer Trends Report. →