nSights - NRC Health

Using statistical modeling to analyze 600,000 experience surveys across more than 40 healthcare organizations, we were able to determine that provider listening matters most when it comes to building trust. →

This first nSight of 2023 recaps key points from each of the nSights published last year. →

Access to care is a major concern for both healthcare leaders and people seeking healthcare. →

The Human Understanding Metric – Did everyone treat you as a unique person? – proved to be a powerful factor in both the market and the clinical setting. →

In preparing the nSight for November 2022, we set out to investigate drivers of brand perception in the market along with drivers of experience perception following clinical encounters. →