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March 5, 2024

Insights from a healthcare “Mad Men” marketing exec

Jason Brown, CEO and Chief Strategy Officer of BPD, dives into the importance of effective branding, and the need for organizational adaptability to meet evolving consumer expectations. →

February 27, 2024

Transforming patient experience through shorter wait times and empathy – insights from Dr. Sarah Gard Lazarus

Sarah Gard Lazarus, DO, Physician of Pediatric Emergency Medicine, Children’s Health Care of Atlanta and WellStar Hospitals joins the Patient No Longer podcast. →

February 20, 2024

Patient Experience (PX)

The power of patient advocacy

Dave “e-Patient Dave” deBronkart, a cancer survivor, blogger, and healthcare activist shares his story of how a cancer diagnosis helped him become a more empowered, engaged patient, which improved his health and led to a new calling for him. →

February 13, 2024

Consumer Experience (CX)

How caring for consumers builds relational healthcare systems

In this episode of Patient No Longer, Jason A. Wolf., PhD., CPXP, President and CEO of The Beryl Institute, Founder and President of the Patient Experience Institute, and Founding Editor of the Patient Experience Journal joins host Ryan Donohue and emphasizes the importance of adopting an appreciative approach to healthcare, building on strengths, and recognizing that the essence of healthcare is not just about health but also the actual delivery of care. →

February 6, 2024

Building better health outcomes by design

In this episode of Patient No Longer, Korby Miller, MS I/O Psy, CPXP, CPHQ, Vice President of Experience, Safety, and Quality Operations at Prisma Health discusses the value of creating a learning and improvement organization that builds solid systems to improve culture. →

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