NRC Health partners with UC Health to enhance healthcare consumer experience
LINCOLN, Neb., Feb. 11, 2025 — NRC Health is proud to partner with UC Health, a relationship designed to support the evolving needs of the patients, consumers, and broader communities UC Health serves.
UC Health will leverage NRC Health’s innovative and trusted Market Insights and Community Insights solutions to truly understand the unique needs, behaviors, and preferences of consumers in today’s complex healthcare landscape.
UC Health is a nationally recognized academic health system serving Greater Cincinnati and Northern Kentucky. The health system is dedicated to advancing medicine and improving the health of all people by fostering groundbreaking medical research and education. The health system’s expert teams combine cutting-edge research with compassionate care, offering patients advanced treatment options for complex medical conditions.
“UC Health is an esteemed organization that shares our vision of building greater Human Understanding across the healthcare journey,” said Helen Hrdy, Chief Operating Officer at NRC Health. “Our solutions bring unrivaled market intelligence to the heart of every business decision. We are eager to see UC Health leverage these insights to further its mission.”
NRC Health’s Market Experience and Consumer Experience solutions are designed to equip healthcare organizations like UC Health with comprehensive data to inform business decisions, build long-term loyalty, and foster trust among healthcare consumers.
Market Insights
Market Insights harnesses the power of more than 300,000 consumer voices annually to measure, track, and assess what matters using over 200 unique metrics in hundreds of U.S. markets. Used by leading hospitals and health systems across the country, Market Insights provides access to the richest syndicated data collection in the healthcare industry, a proprietary report-generating interface, and the opportunity for tailored research solutions to help answer specific business questions.
Community Insights
Community Insights delivers actionable insights to inform pressing healthcare business challenges and identify consumer behaviors, needs, expectations, and experiences. NRC Health has supported more than 200 diverse health systems in getting the insights and voices they need to support a variety of strategic and operational business challenges facing healthcare leaders.
Community Insights delivers actionable insights to inform pressing healthcare business challenges and identify consumer behaviors, needs, expectations, and experiences. NRC Health has supported more than 200 diverse health systems in getting the insights and voices they need to support a variety of strategic and operational business challenges facing healthcare leaders.
Market Insights and Community insights are a fundamental part of NRC Health’s Market Experience (MX) solution. MX is integrated alongside PX, CX, and EX as a part of healthcare’s most comprehensive experience management platform.